Privacy Policy & Cookie Information
Introduction
The One Clinic ("we", "us", "our") is committed to protecting your privacy and ensuring you have a positive experience on our website. This policy explains how we collect, use, and protect your personal data, and how cookies and similar technologies work on our site.
Cookie Categories
We use cookies and similar tracking technologies to enhance your experience, analyse site usage, and support our marketing efforts. We categorise our cookies as follows:
Strictly Necessary Cookies
Essential for core website functionality. These cannot be disabled and do not require consent under UK GDPR and PECR regulations.
- Cookie Preferences
- Remembers the cookie choices you make here. Stored in your browser only and never sent to our servers.
Functional Cookies
Enable enhanced features and personalisation based on your preferences. These improve your user experience but are not strictly necessary.
We do not currently set any functional cookies. Our enquiry and newsletter forms run on our own site and store nothing in your browser.
Analytics Cookies
Help us understand how you use our site so we can improve it. These cookies collect aggregated, anonymised data.
We do not currently use third-party analytics tools. This category is reserved for future implementation.
Marketing Cookies
Used to deliver personalised ads and marketing content. These allow us to measure campaign effectiveness and understand audience interests.
- Facebook Social Plugins
- Facebook may set cookies if you interact with our social media links or embedded social content.
Data Processors
We use the following third-party services to process data collected via cookies:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Maps | Location embedding and directions | Google Privacy Policy |
| Social media integration | Facebook Cookie Policy |
Your Rights
Under UK GDPR, you have the right to:
- Access your data: Request a copy of personal data we hold about you
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data in certain circumstances
- Restrict processing: Limit how we use your data
- Data portability: Receive your data in a portable format
- Withdraw consent: Revoke consent for non-essential cookies at any time
Managing Your Consent
You can manage your cookie preferences at any time by clicking "Manage Cookies" in the footer. You can:
- Accept all cookies
- Reject all non-essential cookies
- Customise which categories you consent to
Consent preferences are stored in your browser and expire after 12 months. You can withdraw consent at any time by using the "Manage Cookies" button.
Contact Us
If you have any questions about our privacy practices or cookies, please contact us at:
The One Clinic
36 DeMontfort Street
Leicester, LE1 7GS
enquiries@the-oneclinic.co.uk
0116 216 2715
Policy Updates
We may update this privacy policy from time to time. We will notify you of significant changes by updating the date below and highlighting the changes on our website.
Last updated: 02/10/2026